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UP AND COMING EVENTS
NEXT EVENTS:

Thursday, May 23rd, 2013
    Ridgedale Library
12601 Ridgedale Drive
Minnetonka, MN 55305


Biometric Measures + Traditional Market Research
Presented by:
Paul Bolls, PhD, Associate Professor at the University of Missouri, and scientific advisor to HCD Research

"Neuromarketing" – the use of biometric measurements to gain insights into consumer responses to messaging – is the current buzz in the market research industry. Join Professor Paul Bolls, PhD, a thought leader on the subject, and learn about the latest technology, what it can (and cannot) offer, and the best practices for the integration of biometrics into familiar market research methodologies.

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PAST EVENTS
Tuesday, April 23rd, 2013
    Pinstripes
3849 Gallagher Dr.
Edina, MN 55435


Create a great customer-inspired healthcare experience
Presented by:
Kim Wiese, SVP of Product Marketing and Strategy for ActiveHealth
Jim Tincher, Senior Business Advisor for Satisfaction Management Systems (SMS)

Forrester's 2013 Customer Experience Index rates health insurance 11th out of 13 industries, with 3 health plans landing in the bottom six companies. But there's hope! In this combined meeting of the AMA's Healthcare SIG and the Marketing Research Association, you will learn about how organizations are measuring and improving their health insurance customer experience.

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Thursday, January 10th, 2013
    Ridgedale Library - Ridgedale Meeting Room 172
12601 Ridgedale Dr.
Minnetonka, MN 55305


Lunch & Learn Seminar
Calabrio Audio Analytics
Presented by Matt Matsui, Vice President of Product Marketing for Calabrio, Inc.

Until recently, the voice of the customer has been an underutilized asset that has been buried in endless hours of un-analyzed conversations occurring in the contact center, in your service organizations, and with your staff. The evolution of Audio analytics (aka speech analytics) has created an effective way to harness the voice of the customer and uncover valuable insights that improve performance. By watching patterns and trends in voice transactions, marketing professionals have a clear and visual indication of customer sentiment in order to ensure brand consistency, reduce customer attrition, reveal potential threats, validate your marketing efforts, and grow revenue.

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Friday, November 9th, 2012
    Roseville Library - 2180 North Hamline Ave
Roseville, MN 55113


Lunch & Learn Seminar
Cell Phone Sampling
Presented by Don Feeney, Research & Planning Director, Minnesota State Lottery

The percent of households with cell-only phone service has increased substantially according to recent survey results. Now, more than one in four U.S. households (26.6 percent) has only wireless telephone connections. As people become increasingly difficult to reach by landline, how research is conducted and the costs will be impacted. How do cell-only households change the future of consumer research? Do they? Don Feeney from the Minnesota State Lottery will talk about his organizations experience with adding cell phone-only households to their sample frame.

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NEWS

MRA Victory! If you do Healthcare Research, Read More Here!


National News

TRAINING WEBINARS
  • Check out National's ongoing Webinar offerings! You will discover training for your staff, PRC credits you might need, or learning opportunities to stay on top of changes in our industry.
    Read more here.
NEW! MRA Review
  • The Marketing Research Association's Review Program is a system for providing transparency and quality assurance to the research process. Online panel providers input all of the important details relevant to their role in producing high quality panels into the MRA Review Program database. Researchers and purchasers of online panels can then access this information to compare and contrast panels to arrive at a purchasing decision that best fits their needs. The reports generated by The MRA Review Program system reflect the research profession's understanding of data quality. Register now and play a part in shaping the direction of online research. Go to www.mra-net.org and go to Resources.


Let us know about your news! The Minnesota Upper Midwest Chapter of the MRA is proud to share the happenings of its members. Have you recently promoted an employee, taken a new position or had some significant company change? We would love to include it in our news section. Please email info at mnmra dot org
The Minnesota/Upper Midwest Chapter is one of 12 Chapters serving National MRA's mission to promote excellence in the opinion and marketing research industry by providing members with a variety of opportunities for advancing and expanding their marketing research and related business skills.
The Minnesota/Upper Midwest Chapter membership is comprised of marketing research professionals in Minnesota, northern Wisconsin, Iowa, North Dakota and South Dakota.

This Chapter exists specifically to:
  • Create value by serving as a resource for information and expertise through continuing education of its members on research design, implementation, project management, and research applications.
  • Provide industry leadership through the promotion of professionalism and quality.
  • Serve as a voice for research in business, government, and public environments.

Minnesota/Upper Midwest Chapter Service Awards from National
2011Julie Bartell
2010Michele Hanson
2009Jeanine Hesse
2008Linda Daniel
2007Randy Luoto
2006Jeffrey Cook
2005Julie Heise
2004Lisa Denning
2003Lori Laflin
2002Tammie Frost-Norton
2001Judy Opstad
2000Darlo Martin & Harold Cook
1999Lisa Denning
1998Rita Lanteau

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